Etelcare Person-Centered Care

You would expect ALL homecare agencies to practice Person-Centered Care…
Afterall, homecare IS personal care, right?

According to Michael Smull, Ph.D., Person-Centered Planning (PCP) is a process of learning what a person wants, then planning what needs to be done to help the person move toward that lifestyle. That said, how many times do we find ourselves making decisions about how our elderly and disabled clients spend there day based on our assumptions about what they want or what they can do?

No matter who we are, We all tend to view the world from a perspective based on our own unique experiences. Our history of care for persons with disability or the elderly comes from a patriarchal notion and a medical model with us acting as “benevolent providers”. Shifting this perspective – to “work with” and not “do for” can be difficult. One simple first step is to change our language.

Sometimes doing something as simple as using “person first language” can help others focus on the person first and the disability second. An example could be “He uses a wheelchair” instead of “He’s wheelchair bound”, etc.

Person-Centered Care encompasses:

  • Setting a vision for a desirable future
  • Planning together with those who know the person best
  • Keeping the focus person central to the process
  • Being action and outcome oriented
  • A way of collecting information useful for development of the Person-Centered Plan and the Individual Service Plan

How to be Person-Centered:

  • Listen to the person with a disability
  • Provide services and supports that are based on desires, dreams, and needs
  • Help to build upon a network of community relationships and supports
  • Share/exchange important and historical personal information
  • Help build upon existing skills and interests and what is meaningful to the individual
  • Recognize that community employment is a big part of presence, and is empowering.

Etelcare Home Services Unlimited practices Person-Centeredness and educates its staff in these principles. We all want to have as much dignity and independence as possible, even in the face of infirmity or disability. By focusing on the Person – not the disability – we can maximize our clients’ quality of life.